Terms of service

Last Updated: January 24, 2026

Welcome to Home Team Tees. By accessing our website or purchasing from our store, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site or placing an order.

If you do not agree with any part of these Terms, you should not use this website or purchase our products.

1. About Home Team Tees

Home Team Tees is an online clothing and apparel brand operating on the Shopify platform. All products sold through our website are made to order using print-on-demand production methods. Because of this, special conditions apply to order processing, shipping, and returns.

2. Eligibility & Use of Website

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You are legally capable of entering into a binding agreement
  • You will use the website for lawful purposes only

You agree not to misuse the website, attempt unauthorized access, interfere with site functionality, or engage in fraudulent activity.

3. Products, Pricing & Availability

All products are subject to availability and may be modified or discontinued at any time without notice.

We make every reasonable effort to ensure that product descriptions, images, sizing charts, and pricing are accurate. However, minor errors may occur. We reserve the right to correct any errors and to cancel or refuse orders affected by incorrect information.

Prices are displayed in the applicable currency and do not include taxes, duties, or customs fees unless explicitly stated.

4. Made-to-Order & Print-on-Demand Acknowledgment

By placing an order with Home Team Tees, you acknowledge and agree that:

  • All items are produced specifically for your order
  • Production typically begins within 24 hours of purchase
  • Orders cannot be changed or canceled once production has started

This made-to-order process allows us to operate efficiently and sustainably, but it also impacts return and refund eligibility.

5. Orders & Payments (Shopify)

All payments are processed securely through Shopify and its authorized third-party payment providers. We do not store or have direct access to your payment details.

We reserve the right to:

  • Cancel or refuse any order at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraud or unauthorized activity

6. Shipping Policy (United States & Canada)

Production Timeline

Production begins within 24 hours of your order being placed.

United States Shipping

When shipping information is entered correctly:

  • Orders typically arrive within 4–8 business days
  • Delivery times are estimates, not guarantees

Canada Shipping

For Canadian orders:

  • Tracking updates may take 7+ business days to appear
  • Delivery can take up to 23 additional business days
  • Delays are often caused by customs and courier processing beyond our control

Important Shipping Responsibility Notice

Customers are fully responsible for entering accurate and complete shipping information at checkout. Missing unit numbers, incorrect postal codes, or incomplete addresses may result in delivery failure.

7. Refund & Return Policy (Made-to-Order Apparel)

No Returns or Exchanges for Sizing

Because all items are made to order:

  • Returns or exchanges for sizing issues are not accepted
  • We strongly encourage customers to review sizing charts before ordering
  • Customers may contact us prior to purchase for sizing assistance

If you experience a sizing issue without contacting us beforehand, we cannot offer a refund or exchange, unless the error was on our end.

Incorrect or Defective Items

If we made an error (wrong size printed, defective item, or incorrect product sent):

  • We will replace the item at no cost to you
  • Issues must be reported within 30 days of the order date

Returned to Sender Orders

Refunds or reshipments are not guaranteed when packages are returned due to:

  • Incorrect address entered at checkout (most common)
  • Courier delivery issues (occasionally)
  • Our error (rare)

If the issue was caused by our mistake, we will reship the order at our expense. Otherwise, additional shipping costs may apply.

8. Intellectual Property

All content on this website, including logos, designs, graphics, images, text, and apparel designs, is the exclusive property of Home Team Tees and is protected under U.S. and Canadian intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. User Content & Reviews

If you submit reviews, comments, or other content, you grant Home Team Tees a non-exclusive, royalty-free license to use, display, and reproduce that content for marketing or promotional purposes.

You agree not to submit content that is unlawful, misleading, defamatory, or infringing on third-party rights.

10. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

11. Limitation of Liability

To the fullest extent permitted by law, Home Team Tees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Use of this website
  • Purchase or use of our products
  • Shipping delays or courier issues

Our total liability shall never exceed the amount paid for the product in question.

12. Governing Law (United States & Canada)

These Terms of Service shall be governed by and interpreted in accordance with:

  • The laws of the United States, for U.S. customers
  • The laws of Canada, for Canadian customers

Without regard to conflict-of-law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

14. Contact Information

For questions about orders, shipping, refunds, or these Terms of Service, contact us at:

Email: hometeamteesapparel@gmail.com

From the Home Team Tees crew, thanks for supporting this small business. We genuinely appreciate you. If we ever mess something up, let us know. We’re here for it.